Home Online Store FAQ's Site Map

Consumer Information

Health insurance rebates for hand and upper limb splints/ orthoses

If you are planning to have hand surgery requiring a post-operative splint / orthosis, the AHTA strongly advises that you contact your health insurer first, to ascertain your eligibility and approximate your out of pocket expenses.

Please be aware that not all health funds or all tables of cover provide rebates for hand and upper limb splints / orthoses.

ACCC releases Senate report - Information and informed decision-making in private health insurance

Choosing the right private health insurance policy for you and your family can be difficult. With over 11 million Australian consumers holding over five million polices for hospital treatment costs, there are increasing challenges in choosing between a large number of policies with greater exclusions.

The ACCC is tasked each financial year, by a Senate order, to produce a report on competition and consumer issues in the private health insurance industry. The latest report ‘Information and informed decision-making in private health insurance’ highlights the complexity of the private health insurance system and its impact on you as a consumer.

There are currently 34 businesses providing private health insurance in Australia, offering you a choice of over 20 000 policies. This large number of policies, together with complex regulatory settings, increasing policy exclusions and variations, and the use of differing terminology makes it difficult to compare policies and ensure you are selecting a policy that best suits your health needs.

The release of the report presents a good opportunity to remind you of some tips to ensure you are making an informed choice when buying private health insurance.

1.         Know your options – Having private health insurance is not compulsory, however your decision may have financial implications and can affect how much tax you pay.

2.         Know your needs – Assess your healthcare needs to tailor your level of cover now and into the future. It may help to speak to your doctors about this. Make sure you’ve got the right policy and are with the right health insurer for your needs.

3.         Shop around – There are thousands of products available in the market. Compare them in detail and think carefully before shopping for price alone – some cheaper products may not be value for money in the long run and may contain a number of important exclusions.

4.         Don’t set and forget – Pay attention to any changes to your policy and reassess your health and insurance needs regularly. Consider switching insurers to get a better deal - it won’t cost you anything to switch, and as a general rule it is not necessary to ‘re-serve’ a waiting period for similar cover.

5.         Understand the terms and conditions – Don’t gloss over the details of insurance policies. Check that your policy covers the professionals, facilities and services you may want or need to use. Get a cost estimate before having a procedure so you can check any out-of-pocket costs with your insurer.

6.         Know your rights – You have many rights when purchasing and using private health insurance. This includes not being misled about the details of your policy.

The report is available on the ACCC website.

More information on private health insurance is available on the ACCC’s private health insurance webpage.